Support

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Homeowner
FAQs

How do I book a service?

Post your job with a few details, then review quotes from local service providers and choose the one that fits your needs.

Is it free to use Spade?

Yes. Posting a job and comparing quotes is completely free. You only pay the service provider you choose to hire.

How are service providers vetted?

All pros go through a screening process and must meet our quality standards before being listed on Spade.

Can I message the service provider before booking?

Yes. You can chat with service providers directly through the app to ask questions or clarify details before making a decision.

What if I need to cancel a job?

You can cancel a job from your app settings. We recommend cancelling as early as possible out of respect for the service provider’s time.

Service Provider
FAQs

How do I join Spade as a service provider?

Sign up through the app, complete your profile, and submit your information for review.

What kind of jobs will I see?

You’ll be matched with jobs in your area that align with your services and availability.

How do I get paid?

Homeowners pay you directly. Spade is a platform for connecting and booking; we do not handle payments.

Do I need insurance or a license?

Yes. We require all service providers to have proper licensing and insurance based on the type of work offered.

Can I choose which jobs to accept?

Absolutely. You are in full control and can quote only on the jobs that work for you.